Molly purchased tickets to Ed Sheeran's gig as a gift, but cannot attend to show proof of purchase.
A Newark woman could be left out of pocket due to new conditions imposed on the purchase of concert tickets.
Molly Chesney bought her daughter Lara two tickets via See Tickets, for £82.50 apiece, to go and see Ed Sheeran in concert at Roundhay Park, Leeds on Friday.
However, due to See Tickets' new policy to clamp down on ticket touts, Molly has been told she has to accompany Lara and her daughter Ciara, five, to the concert with her credit card as proof of purchase - which will not be possible as she will be on holiday in Rhodes.
Molly Chesney could be left out of pocket when purchasing tickets for Ed Sheeran's concert. (15147636)
Molly said: "Even if I wasn't going to be on holiday, I can't imagine agreeing to do that on a Friday evening.
"The initiative is to stamp out ticket touts - which I welcome, but it's a gift. She's my daughter and we have the same name."
At the moment, the only option available to the family is for Molly to refund the tickets and rebook the concert for another date, but the original credit card she purchased the tickets on has expired.
Molly added: "I work for myself, and I'm trying to get everything finished before my holiday - it is just eating into my time.
"I don't think my clients will accept "I was busy sorting out my daughters Ed Sheeran tickets" as a reason why I haven't delivered their work.
"I think they've taken it too far, in my opinion, if you can't even buy tickets as gifts.
"This is Ciara's first concert experience and it's been blighted by this nonsense."
Molly is now appealing to See Tickets to use a bit of common sense, and to other potential concert goers to be aware of the small print when purchasing concert tickets to avoid a similar situation.
A statement on the See Tickets website states: "For a ticket to be valid, the lead booker must at any point be able to provide the payment credit or debit card used for the purchase and shown on the booking confirmation as it is your ticket/s, the booking confirmation, a valid photo ID matching the customer name on the booking confirmation and the credit card.
"This includes on arrival at the show to gain admission."
The Advertiser has contacted See Tickets for comment.
