Sherwood Forest Hospitals, that manages Newark Hospital, rated above national average in PLACE survey
The trust that manages Newark Hospital has been rated above national average in all areas of the latest patient led assessment of the care environment (PLACE) survey.
Sherwood Forest Hospitals has been rated as one of the cleanest in the country, scoring 100% for cleanliness at King’s Mill and 99.35% for Newark Hospital against the national average of 98.06% alongside high scores for food, privacy, condition appearance, dementia care and disability.
Sherwood Forest associate director of estates and facilities Ben Widdowson said: “This assessment provides an invaluable insight into how people rate their experience at our hospitals.
“The scores achieved are a tribute to our staff and teams who work hard to maintain such high standards.
“It is pleasing to see that we have improved our scores in the dementia care category of the survey, as we have made many positive changes across our sites to ensure that our environments are as dementia friendly as possible, with different flooring and colour-coded areas.
“It was really encouraging to see us scoring so highly across the board and see the many positive comments that were made about our hospitals.”
The figures published by NHS Digital, show that Sherwood Forest Hospitals’ Trust-wide’s score for cleanliness at the time of assessment was more than 1.5% points above the national average.
To determine the results, local independent patient representatives, governors, health watch representatives and Trust staff along with the PLACE lead for the trust, Louisa Ward, visit the three sites to review, through the patients’ eyes, the environment within which the trust delivers care.
The inspection focuses on cleanliness, food, privacy, dignity and wellbeing, dementia, disability, condition, appearance and maintenance of the buildings.
The PLACE assessments apply to hospitals, hospices and day treatment centres providing NHS-funded care.
They focus on the environment, rather than clinical care.
Scores for food are based on the organisation’s policies and procedures, choice and availability of food and drink throughout the day, observations of the ward food service, including assessing the food on offer in terms of quality, presentation, taste and temperature.
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